LCS Sales Coordinator

Your tasks

Job Responsibilities include but are not limited to:

· Coordinating of all enquiries, quotations, orders and invoices for spare parts and KIC business units.

· Following up on open quotations with Customers and Krones stakeholders, to ascertain status of potential orders

· Technical clarification of all queries before orders are placed, between Customers and Krones stakeholders.

· Support the LCS PM’s with regards to planning of overhauls and installation dates. All actions from Krones LCS are to be closed out timeously and effectively.

· Keep Customers and Krones stakeholders updated and informed on the latest status of distribution timelines.

· Processing of all necessary documents accurately and timeously, as needed.

· Follow up on Purchasing and Warehouse departments to ensure delivery timeframes are met.

· Effectively using the escalation procedure to proactively prevent order delays and customer escalations.

· Invoice on a weekly basis.

· Weekly feedback task closure updates on the Billing Due list.

· Responsibility for the tracking of SL1 shipment to ensure on-time deliveries to Customer site, in collaboration with Warehouse

· Daily updating of the Customer shutdown tracker, with clear communication to Supply Chain and LCS PM’s.

· Collaboration, support and Key Account specific requirements to be followed

· Proactive participation in personal development along with direct line manager.

· Monday Service board ticket system maintenance

Your profile

Qualification, Experience, Behaviours & Skills

· Bachelor’s degree in administration (Advantageous)

· 1- 4 years of work experience in Technical Sales (preferred)

· MS Office 2010 Package, SAP applications and CRM skills (preferred)

· Solutions orientated and able to work under pressure

· Knowledge of the Krones Portfolio

· Understanding of imports and logistics (preferred)

· Ability to work independently and compliant with work processes and procedures

· Ability to communicate with Krones international offices- Germany/ Africa

· Ability to work under pressure