KZA_Sales Assistant

Your tasks

• Receiving, filtering and redirecting enquires from customers, field sales and info@krones mailbox plus online enquiries etc.
• Assist with the preparation of quotation packages, technical information packages for the Sales Managers e.g. Presentations, and Work with e-Guide and Sales Compass. Compile budget quotes.
• Assisting with enquiry procedure, checklist and customer follow-up re missing information
• Survey Potential markets, customers and leads.

• Establish potential market leads list

• Establish electronic mailing lists for quick dissemination of marketing material to customers
• CRM Key user. Training, supporting and updating employees
  •  Assist in maintenance such as Contacts, Machine lists and Account details.
• Track order clarification - liaise with customers and KAG to meet milestones e.g. drawings, samples, test material etc.
• Keep track of invoices due based on project status and commission payments
• Administrative support including IT, Expenses, office Support, marketing materials
• Monitor the media to identify opportunities, customer and market activity
• Coordinate travel arrangements, advertising materials and editorials between KAG and Media houses, coordinate events, meetings and promotions

Your profile

• Higher Matric, B Degree or relevant qualification advantageous
• Minimum of 5 years’ experience in sales administration
• Technical sales / customer facing roles in the packaging / engineering industry (advantageous)
• SAP experience and Strong Computer skills
• Must have CRM experience
• Working knowledge of the Krones portfolio (advantageous)
• Strong customer orientation and ability to adapt to change.
• Sense of urgency, analytical problem solving skills and ability to work under extreme pressure.
• Solid Leadership skills, and be a team player.
• Must be service delivery orientated
• Must have the ability to build collaborative relationship with all stakeholders